Frequently Asked Questions

What does the University buy?

United Arab Emirates University provides for administrative, academic, research, and individual student needs, therefore a variety of goods and services are purchased.

 

How does the University buy?

As per the Federal Government institution's rules and policies ( Cabinet Resolution (4) 2019 for Procurement Procedures and Stores Management), the main purchasing method is tendering and requesting proposals from registered vendors in the University system, then offers are studied technically and financially by specialized committees, and lastly, the most compatible offer is chosen to be awarded. 

For frequent purchases such as  stationary, hospitality items, or lab consumables, UAEU invite to specialized companies and makes fixed Price Agreements

 

How do I contact Procurement Services?

You can reach Tenders & Procurement Dept. via e-mail at:

pd@uaeu.ac.ae

 

OR visit us to:

UAE University - Al Ain

Crescent Building - 2nd Floor - D3

Tenders & Procurement Dept.

 

How does a supplier get invitations on bids?

Vendors must be registered in the University's procurement portal. To register, simply complete the vendor registration requirements, and list your company’s activities which will help in selecting potential vendors per tender.

When each Tender is initiated, the Procurement Officer will select prospective bidders from that list. Being registered in our vendor database does not guarantee you will be invited to bid on UAEU projects as invitations sent as per the vendor activity list. However, by completing a vendor registration, you will become eligible for automated notices of any Tenders going matching your activity. You may also check our current Tenders form the portal front-page for Tenders you may be interested at.

It is suggested that you contact the concerned Procurement Officer if you wish to get additional.

When a bid inquiry is sent to you be sure to respond, even if only to indicate "regret" with reasons.

 

How does a vendor find out if they have won a Tender?

After receiving bids from participants in the closing date, the bids envelop opened by the Procurement committee, then sent to be studied technically and financially, based on the final study the committee chooses the best offer technically and financially, then an official awarding notification is sent to the winner/ winners, also, a non-awarding notification is send to participants how didn’t win with clarification.

 

How are Tenders award decisions made by the Purchasing committee?

Tendering document include the financial and technical evaluation criteria and the weight of it as per the following:

 

Bids get studied technically and financially, only technically complied bids will be transferred to be studied financially. Awarding goes to the bidder with the highest technical and commercial score.

What can vendors do to ensure that their bid is correct?

It is important to carefully read the RFQ and the tender specifications and  requirements . in addition, the Bid Bond (when required) must be complied with the sufficient amount and validity period. Vendors must return all original tender documents, fill them, and stamp them by the indicated deadline.  The technical and financial criteria is a major aspect should be considered in preparing the offer.  In addition, any mandatory requirements should be fulfilled. 

 

Is the University tax exempt?

No, the university is not Tax-Exempt, and it's regulated by Federal Tax Authority

 

When will a payment for an invoice be received?

As per terms and conditions, payments are generally made within 30 days after executions or supply.  Other factors may cause delay in payment, these may include receiving  incorrect items or invoices, damage in shipment, invoices sent to the wrong address, etc. 

Where should invoices be sent?

 

 Invoices should be submitted to the Procurement Officer who issued the LPO, or to the "Ship to" address indicated on the purchase order.